1. INTRODUCTION

WWW.AM-BYAGAPI.COM (hereinafter “Website” or “Online Store” or “e-shop”) is the website that hosts the Online Store under the brand name “www.am-byagapi.com”, which exhibits, promotes, and markets handmade jewelry products and clothes via the Internet. The online store, www.am-byagapi.com, was created by sole proprietorship with the brand name “AGAPI MICHAILIDOU” and the distinctive title ”AGAPI MICHAILIDOU”, located in ATHENS, ATTICA, and is legally governed by the provisions of the Law. These General Terms and Conditions of Use of the Website and the Market (hereinafter “Terms of Use” or “Terms of Service”, & “General Terms” or & “Terms and Conditions”), determine the terms and conditions that you, in your capacity, as a navigator/visitor, User of the Services, Consumer – Buyer, Member (hereinafter “User”, “Consumer”, “Customer”, “You”, “you”, “Your” & “your”) of the Website, submit your order and use its content and Services (e.g. through Member Registration or Newsletters) and/or you make transactions in our Online Store, making purchases and concluding a sales contract that you make with our company for the purchase of products from our online store. AGAPI MICHAILIDOU is the trademark and trademark used in all items designed by our Company. By using this website or by placing an order through it, you consent to your commitment to the content of these TERMS and CONDITIONS. As users or visitors of this online store, it is assumed that you accept its operating conditions as they appear in prominent pages on this site, are written in clear, specific, and understandable, access to them is easy and understandable and in accordance with the law and business ethics. In case of disagreement with any of these Terms and Conditions, you should not take any action or use any of our Services, including your order or your simple browsing through our Internet Store. However, if you want to have any clarification or information on the content of the Terms and Conditions, you can contact us via the contact form via online or email us at info@am-byagapi.com. Violation or circumvention of any of the Terms will result in immediate termination of your Services.

2. CHANGES / AMENDMENTS TO THE TERMS OF USE

AGAPI MICHAILIDOU reserves the right to revise, modify, delete, add, change, and/or update these Terms and Conditions (hereinafter referred to as “Changes” or “Modifications”) at its sole discretion and/or when any change to the aforementioned by Law, possibly without prior notice or your consent and always in accordance with the trading practices and the limits set by law. Prices of our products are also subject to change without notice. The changes will take effect from the date they are posted on this site. It is clarified that any change in these Terms and Conditions does not include orders or other transactions you have already made before the entry into force of these Changes. It is your responsibility to monitor our website for any changes. Continuous use or access on our website or in the Service after posting any changes to these Terms of Service constitutes acceptance of these changes. However, if you wish any clarification or information about the content of the amendments, you can contact us via the online contact form or send us an e-mail at info@am-byagapi.com.

3. USE OF OUR WEBSITE – ORDERS

When you browse our online store or while using our Website and the Content of our Website, you agree that you are bound by these Terms and Conditions, as well as by Privacy Policy, Shipping Policy, Payment Policy, and Return Policy. More specifically:

  • You agree to pay the full price for your purchases, as well as any applicable taxes when ordering outside the EU appear on our site are the final ones, including VAT, but do not include shipping/shipping costs, which will be added to the total amount due as specified in the Guide delivery costs. In case of change regarding the prices, the Customer against at the time of receipt must pay the price shown at the time of ordering. Taxes and duties are not included in your final purchase price when AGAPI MICHAILIDOU sends to you, due to an international trade agreement known as the DDU (Unpaid Customs Delivery Duties). The cost will be determined by your local customs, therefore we can not advise you on the amount which you should pay, but you can check its customs laws in your country for an estimate.

  • By ordering through our website, you agree that you are at least 18 years old and that you are legally able to appeal to take legal action and enter into binding contracts in accordance with provisions of the Civil Code (articles 127 et seq.).

  • You agree to use our Website and/or your browser in our online store to ask legitimate questions or orders.

  • You agree that you will not use our site with anyone in a way that could violate any national or international law.

  • You agree that you will not use our products for anyone illegal or unauthorized purpose and that you will not violate laws in your jurisdiction.

  • You agree not to use, copy, sell, resell, upload, publish, distribute, reproduce, broadcast, or exploit in any way any part of the Service, the use of the Service or access to the Service, or any contact on the website through which the service is provided, such as information and/or material provided, including photographs, commercial brands, trademarks, logos, service marks, etc. without explicit written permission from us.

  • You agree that you will not create links from the Website that are directed to sites or content owned or maintained by third parties. Additionally, you will not enter your own ad, brand, or other third-party advertising content in any of the content or services on any site or other pages of the site.

  • You agree that you will only use this site for lawful purposes and in accordance with the terms and conditions of this online store, the law, and good morals. If the acts or omissions of visitors/users violate these terms in any way and conditions of the law or (may) cause harm or malfunction or adversely affect the provision of online our services, the Company has the right to block access, delete accounts and force them to recover any damage suffered as well as to exercise all rights provided by law, even those not explicitly mentioned in these terms.

  •  In order to place your order, you agree to provide us the correct postal and/or contact information and we clarify that this information should not be used for any purpose other than the fact that it should contact you when necessary.

  • For the execution of the order, the Customer follows a procedure order step by step. In any case, before its completion checkout, our technical means for identification and correction of any errors in the process will be at your disposal, such as the ability to return to previous technical steps before the final submission. In case you do not provide us with all the information we may, we may not be able to complete your order.

4. PROHIBITED USES

Except for other prohibitions as defined in the Terms of Use, the use of the website or its content is prohibited: (a) for any unlawful intent, (b) to violate national or international law, (c) violate the security of the Website or acquire or attempt to gain unauthorized access to the Website, the Content, computer systems or networks connected to any service related to the Website or its Content, (d) to ask others to commit or engage in illegal acts, (e) the violation of international, federal, provincial or state regulations, rules, laws or local regulations, (f) infringe or infringe on our copyright or rights copyright of others, (g) submitting false or misleading information, (h) upload or transmit viruses or any other type malicious code that will be used or can be used with in any way that would affect its functionality or any related site, other sites or Internet, (i) collect or monitor personal information of other people, (j) spamming or sending unsolicited messages, (k) for any obscene or immoral purpose, or (l) to interfere or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate the use of the Service by you or any related website for violation of any of the prohibited uses. Our company carefully and consistently checks the information published on its website, exhausting its legal obligation to do so but is not responsible for third-party posts on the site. Visitors/users of this site are recommended to use Antivirus software, malware, and all kinds of malware, even if these are not listed here terms and conditions.

5. PRODUCTS OR SERVICES

We have made every effort to display as accurately as possible the images and colors of our products that appear in our online store. We can not guarantee that the screen of any color on your computer screen will be exact. We can not guarantee the quality of any products, services, information or other material you purchased or you got will meet your expectations, or that any errors in the Service will be corrected. We reserve the right to restrict Sales of products or services to any person or geographical area, to limit the quantities of any products or services that we offer, to withdraw any products from this site at any time and/or remove, change or edit any material or content on this site, including a description of the products or their prices products. While we will make every effort to We always process all orders, there may be exceptional circumstances, which means that you may need to we refuse to process an order after we send you one Order Confirmation, which we reserve the right to do at any time, at our sole discretion, without to have an obligation to provide reasons for such rejection, under provided that any fees paid will be refunded to you immediately. Execution of the order follows a step-by-step ordering process step. In any case, until the completion of the order (checkout), the technical means for identifying and correcting any errors in the process will be at your disposal, such as the ability to return to previous technical steps before final submission. Product offers in this online store are valid until stocks run out. By purchasing from this Website, you agree that you may share information about you and your transaction with other bodies for various purposes, including (without limitation) processing of your transaction, the operation of the program fraud prevention, collection of unpaid debts, and obtaining a credit card authorization. The availability of products on the site is not guaranteed, as products may be out of stock or out of stock to complete an order. Before completing the order, during the electronics order process, the customer can press “remove” and the order will be canceled automatically.

6. PAYMENT METHODS – PRICES

Orders placed through this electronic store are governed by the provisions of Law 2251/1994, as modified. Once you have completed your purchases, all the items you want to buy are added to your cart. Your next step will be to go through the process of completing the purchase and make payment according to the instructions on our site, upon acceptance of the Terms and Conditions of the contract. Payment options through the Online Store are the following:

  • By credit or debit card. All credit card transactions are carried out through Alpha Bank’s secure platform and the supported cards are: Visa, Mastercard, Maestro, American Express, Diners

  • Payment by bank transfer (Alpha Bank)

  • PayPal

  • COD- Cash on Delivery (only for Greece): The product is paid at the same time upon receipt order. A fee of €2 is added to the final amount of the order.

All our transactions in our online store are protected by TLS encryption protocol 1.2. To pay, fill in everything in the required fields (card number, expiration date, CCV) in the appropriate banking environment (Alpha Bank). Am-byagapi.com processes your card details solely to complete the transaction between you and the Website. Your card number is not stored, so for every purchase in our online store you want to pay with a credit or debit card, you will need to re-enter the details of your card. The processing of your personal data is strictly governed from the Privacy Policy and the Cookies Policy of AGAPIS MICHAILIDOU. The prices displayed on our site are final, and include VAT, but do not include shipping/shipping costs, which will be added to the total amount due as specified in the Guide delivery costs. In case of change regarding the prices, the Customer at the time of receipt must pay the price shown at the time of its order. Taxes and duties are not included in your final purchase price when AGAPI MICHAILIDOU sends to you, due to an International Trade Agreement known as the DDU (Unpaid Customs Delivery Duties). The cost will be determined by your local customs, therefore we can not advise you on the amount which you should pay, but you can check its customs laws in your country for an estimate.

7. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Website or at our service that contains typographical errors, inaccuracies, or omissions which may be related to product descriptions, pricing, offers, Product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or to cancel orders if any information to the Service or to any relevant site is inaccurate at any time without prior notice (including submission of your order). We undertake no obligation to update, modify or clarification of information to the Office or to anyone concerned website, including, without limitation, information invoicing, unless required by law. None specified date of update or renewal in the Service or to any relevant Website, should not be taken into account to show that all information on the Service or any relevant website they have modified or updated.

8. DISCLAIMER OF RESPONSIBILITIES

This Website and all Content of the Website are provided on a case-by-case basis “As is” and “as available” without any warranty of any kind, express or tacit, including, without limitation, title guarantees or tacit marketability guarantees for a specific purpose. You acknowledge, by using the Website, that the use of the Website by you do it at your own risk and discretion and that you undertake full responsibility for all costs associated with all necessary maintenance or repair of any equipment you use for your use.

9. NON-GUARANTEE / LIMITATION OF LIABILITY

  • We do not guarantee or declare that your use of our service will be uninterrupted, safe or error free. We do not guarantee thatWebsite or Service will meet your requirements and that results that can be obtained from the use of our service will be accurate or reliable. The Website and all products and services delivered to you through the Service (except as stated explicitly by us) are provided “as is” and “as available” for use without any representation, warranty or condition of any kind, either explicit or implicit, including all that guarantees or terms of marketability, commercial quality, suitability for a specific purpose, durability, title and not violation. You agree that from time to time we may remove its service for indefinite periods of time or cancel the service at any time without notice to you.

  • You expressly agree that the use or inability to use the service isat your own risk. The company’s liability to you is limited. To the maximum extent permitted by law, in no case the Company will not be liable for any damages(including indicative specific, random or consequential losses, lost profits, loss of income, loss of savings, data loss, replacement costs or the likely losses, regardless of the predictability of those losses) that result from or in connection with the use of the site by you or by any other material or Services provided to you by the Company. This restriction applies regardless of whether the damages occur from breach of contract, tort or any other legal theory or form of action. Because some states or jurisdictions do not allow the exclusion or limitation of liability for ancillary or ancillary damages, in such states or jurisdictions, our liability is limited to the maximum extent permitted by law.

  • The online store of our Company is not responsible for any adverse effects or damage caused by use of ordered products due to incorrect user choice, careless, improper use of products, inaccurate or incomplete information. Our company will be free from any liability, as the user will be solely responsible for the damage caused. Our liability in the event of a defective product is limited so exhausted by our obligation to replace it or to return it, if the conditions for its return are met. Mandatory information on labeling and product composition are available to the Consumer if that is requested.

  • Our online store is not responsible for the shortage of products, for reasons not due to an error of our Company or for reasons of force majeure (see Term 16)Our Company delivers the orders to the contracted transporters its companies, which it selects at its discretion in order to deliver the products on time to its customers in the agreed place and time. However, he is not responsible for the bad situation in which they cannot deliver the ordered products, provided that they are sent from its warehouse to users in good condition and properly packed. In addition, our company bears no responsibility for any damage that may be caused by their delivery products ordered (by transport companies)to a third party except the user who has a contract with our electronics provided that the third party resides permanently or temporarily or operates on the same site as the user for the delivery of his order.

  • The experienced scientific staff and its collaborators of our online store can provide tips and information to our users only for information on the topic of beauty and aesthetics. These tips and information do not replace the medical views, instructions and prescriptions from specialized doctors, hospitals, diagnostic centers, etc.

10. CHARGE ACCURACY AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase information and account for all purchases made in the store. You agree to update your account and others immediately with information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you together as required.

11. PROTECTION OF PERSONAL DATA

The submission of your personal data through our Website is governed by the Privacy Policy (GDPR). The protection and the security of your Personal Data is governed by the terms of Personal Data Protection Policy and related provisions both Greek and Community/International Law, on protecting individuals from the processing of personal data. THEAGAPI MICHAILIDOU particularly respects the privacy rights of online users and guarantees that all information provided is retained and transmitted in a protected and confidential environment. To you further inform us about our Privacy Policy, visit and refer to our Privacy Policy to read and accept the relevant terms.

12. RETURN POLICY

The Customer has the right to withdraw from the contract and can return the product within ten (14) calendar days from shipping the product and at its own expense to return it to the Company. The deadline of 14 calendar days for the exercise of this right is set from the next day on which the Customer acquires the physical possession of the products. If you have ordered more from a product to an order and these were delivered separately, the period of exercise of the right of withdrawal in accordance with above, starts from the next day of the day the Customer received the physical possession of the latter species. Your right to return the product only applies to products that are returned to the same original state as you received them, which means that the items must be in their original state, have not been used and have not been opened from the package always accompanied by all safety labels in place on their original packaging and only if the package is accompanied by proof of payment and bears the original labels, otherwise money will not be refunded. Any product is not in the same situation in which you received it, there will be no refund. Therefore, you need to make good and proper use of the products which are at your disposal. In the event of a defective product, the Customers have the right to either return the product and request it refund, or replace the product with its own original market. If the return conditions are met of the product, our Company has the obligation to either replace the product or make a refund as stated at present. In no other case is the possibility of return given money for products that were opened, other than defective ones such as these are listed herein. Please note that no return is possible money for products which were purchased at a discount and that the products may not be exchanged for any product other than defective. Shipping and handling costs are non-refundable. All customers are responsible for postal payments. You can return any product, within ten (14) working days from the day your order arrived, free of charge and we will cover the shipping costs for any order shipped in Greece, while for EU orders the return shipping costs are up to you and we will refund your money, ONLY IF THE RETURN OF THE PRODUCT IS DUE TO THE COMPANY’S WRONGDOING (eg defective products, defective or incorrectly registered objects). In any other case you want to return the product for personal reasons and receive a new one, costs should be covered by you. WE DO NOT REFUND RETURNS CAUSED BY YOUR PERSONAL CHANGE OF MIND. With Your order at www.am-byagapi.com, the Customer accepts everyone the terms of this Return Policy. The return policy is governed by the provisions of Law 2251/1994 on “Consumer Protection” and the provisions of the Civil Code.

Our address details for your returned items is:

  • AM by Agapi
  • Τ.Κ./ZIP Code: 19701
  • Τ.Θ./PO Box: 6807
  • Attiki, Greece
  • Tel: (+30) 2106044913 or (+30) 6972326555
  • Email Address: info@am-byagapi.com

 SITES

Certain content, products and services available through our service may include material from third parties. You recognize and you agree that the Company does not provide any warranty or undertake no responsibility for its accuracy, content or quality third party content and that, unless otherwise specified, these Terms of Use will govern the use of any and all third party content. Third party links on this site may direct you to third party sites not related to us. We are not responsible for examination or evaluation of the content or accuracy and we do not guarantee and we will have no responsibility or liability for any material or third parties sites or for any other third party material, products or services. We are not responsible for any damage or loss related to purchase or use of goods, services, resources, content or any other other transactions made in connection with any third party websites. Carefully review third party policies and practices and make sure you understand them before proceeding with any transaction. Complaints, claims, concerns or questions about third party products must be addressed to the third party.

14. INTELLECTUAL PROPERTY RIGHTS

You understand and accept all content and information used on this Website, including data, texts, drawings, software, images, graphics, photos, audio, video, services, products or another material displayed on this Website, even if it is not listed explicitly in these terms, are intellectual and industrial property of AGAPIS MICHAILIDOU and are protected in accordance with its relevant provisions Greek law on intellectual property (L.2121 / 1993), as amended by Law 4212/2013 (and incorporated by its Instructions EU with no. 2011/77 / EU and 2012/28 / EU), without prejudice to rights of third parties. In addition, its trademarks and distinctive title www.am-by agapi.com, are protected by the commercial law (law2239/1994 “on trademarks”, as amended by law 146/1914 “on unfair competition “). Unless otherwise stated herein, none of the material can be copied, posted, reproduced, to be distributed, to be transferred, to be downloaded, to be submitted to edit, resell or republish in any form and in any way, without prior authorization and in writing license of our Company. Trademarks, images, logos and distinctive features that represent our Company and its products / services are exclusive marks and insignia characteristics of AGAPI MICHAILIDOU and our Company is protected by Greek, Community and International Trademark Law, as mentioned above. Permission is granted for appearance, copying, distribution and download of the material on this site for personal, non-personal use only commercial use, provided you do not make any changes to Material and that all copyright notices are maintained and other proprietary information contained in the material. This license referred to herein does not include resale or commercial use thereof of the Website or its content, their collection and use(discounts, coupons, etc.). In case of unauthorized use and breach of the above terms, the license granted herein ceases to be valid and terminates automatically, without further notice. With him and printed, copied material. It is emphasized that the above list is completely indicative and not exclusive, therefore all relevant illegal acts are prohibited reproduction, processing, exploitation, distribution and dissemination of our website (www.am-byagapi.com), even if not the detailed terms are set out herein.

15. PRODUCT DELIVERY

The Customer can place his order, if an availability of the preferred product. All descriptions of products or product prices are subject to change at any time without notice, at our sole discretion. We keep it right to discontinue any product at any time. Once your shopping card is complete, we have the right to fulfill your order and continue the delivery to you. From the moment of delivery, the products will be at your own risk. I will take full ownership of the products ordered, just receive the full payment you made, including delivery costs. You agree to provide current, complete and Accurate market and account information for all purchases are made on our Website. In case you enter an incorrect or incomplete address, the delivery process can not be completed and any order already executed will be yours resend at your own expense. To inform you further about the delivery of our products, visit and review the delivery of products to read and accept the relevant terms.

16. FORCE MAJEURE

Events other than AGAPI MICHAILIDOU, which are not reasonably predictable, will are referred to as “Manifestations of Force Majeure”, meaning that we are relieved of our obligation to deliver or fulfill our contractual agreements, in the event that such are realized Facts. Examples of such events are strikes, clashes, embargoes, natural disasters, terrorist attacks, accidents, wars or acts, decrees, laws, regulations or restrictions governments.

17. LOCAL TAXES

AGAPI MICHAILIDOU is not responsible for customs or local charges taxes due to international shipment. Familiarize yourself with their regulations in your countries, as the payment of these duties may be necessary to send your order.

18. APPLICABLE LAW

The Terms of Use of this website deriving from or related to them Terms of Use will be governed by and construed in accordance with the Greek Law.

19. DISCHARGE, RESIGNATION

These Terms of Service and any policies or rules published by us on this site or in connection with the Service constitute the entire agreement and understanding between us and you and govern the use of the Service by you, replacing any prior agreements, announcements and proposals, oral or written between you and us. Our failure to exercise or impose any right or provision of these Terms of Service will not constitute a waiver of this right or provision. No resignation is effective unless made in writing and signed by an authorized representative of the resigning party. If anyone’s existing condition is considered invalid by any competent court and therefore not applicable, this term will not void them other terms of this Agreement, which shall remain in full power. In the event that any part of this Agreement declared invalid, illegal or inapplicable, this invalidity will not affect the validity of the remainder of this Agreement, which will remain valid as if these General Terms had been complied with their invalid part has been deleted. The Company will seek to replace any invalid condition with a new valid term, condition or provision, the result of which will be the closest equivalent to that which was canceled.

20. CONTACT

Questions about the Terms of Use can be sent to email: info@am-byagapi.com.